At 10wan, we want gambling to stay what it should always be — entertainment. This page explains the tools available to help you stay in control, what to watch out for, and how to get help if things ever feel like they are getting out of hand.
🔞 18+ ONLY — NO EXCEPTIONSIt is about staying in control — not quitting, just playing smart
Responsible gaming means making deliberate, informed choices about how you gamble. It means setting a budget before you deposit and sticking to it. It means playing for entertainment — not as a way to recover money you have already lost, and not as a solution to financial pressure. It means knowing when to stop for the day, taking breaks between sessions, and never chasing losses.
At 10wan, we take this seriously because most of our players across Pakistan — whether they are in Karachi, Lahore, Islamabad, or Faisalabad — are playing for fun, not because they have to. The tools on this page exist for every 10wan player, not just those with problems. Setting a deposit limit or a session timer is just as smart as wearing a seatbelt — it makes the experience safer for everyone.
Gambling problems do not always announce themselves clearly. They often develop gradually — a slightly bigger deposit to recoup a loss, staying online a bit longer than planned, thinking about gambling when you should be doing other things. 10wan's responsible gaming tools are designed to help you catch these patterns early, before they become harder to manage.
All of the tools described on this page are available directly from within your 10wan account settings. You do not need to contact support to set a deposit limit, activate a cooling-off period, or start a self-exclusion. They are built into the platform so that taking control is always one or two taps away.
Cap daily, weekly, or monthly deposits in PKR directly in your account settings.
Set a time limit per session. 10wan will notify you when your set time is up.
Take a break from 24 hours to 30 days. Your account is inaccessible during the period.
Permanently or temporarily block yourself from the 10wan platform — no support contact needed.
All tools are in your account settings. No phone call, no email — just go to Settings → Responsible Gaming
Set a maximum amount you can deposit in a defined period. Choose daily, weekly, or monthly. Limits take effect immediately when reduced. Increases take 24 hours to activate — a deliberate cooling-off buffer.
Cap how much you can lose in a given period. Once your loss limit is reached, you cannot place further bets until the period resets. Useful if deposit limits alone are not enough.
Decide in advance how long a single play session should last. When the time is up, 10wan will display a reminder and, if you have set a hard limit, end the session automatically.
Take a structured break from 24 hours up to 30 days. During a cooling-off period, you cannot log in to 10wan or place any bets. Your account balance is preserved and accessible once the period ends.
The most powerful tool. Self-exclusion blocks you from accessing 10wan for a defined period (minimum 6 months) or permanently. During exclusion, 10wan will take all reasonable steps to prevent access and will not send marketing communications.
Review your full betting history, deposit and withdrawal records, and time-on-site data from within your account. Seeing the numbers clearly can help you make better-informed decisions about your play patterns.
The 10wan Platform is strictly restricted to individuals who are 18 years of age or older. This is not a guideline — it is an absolute requirement. 10wan enforces age verification through KYC checks that require documentary proof of age, typically a valid CNIC or passport, before withdrawals are processed. 10wan may request verification at any point after account creation.
Creating a 10wan account as someone under 18 years of age, or creating one on behalf of a minor, is strictly prohibited. Where underage access is identified, the account is closed immediately, all balances are reviewed, and the matter may be referred to relevant authorities.
If you suspect that a minor has accessed the 10wan Platform using your account or any other account, contact 10wan immediately at [email protected] with the subject line "Minor Access Report". We will investigate and respond promptly.
Problem gambling can develop in anyone, regardless of background or income level. The following are common warning signs to watch out for in yourself or someone you know:
If you answered yes to two or more of the above questions, 10wan recommends using the self-exclusion or cooling-off tool in your account settings as a first step. Reaching out to [email protected] for confidential guidance is also available.
Practical money management habits that make gambling safer for Pakistani players
One of the most effective responsible gaming habits is treating your gambling budget the same way you treat any other entertainment expense — like a budget for eating out, buying clothes, or mobile data. Decide on a fixed monthly amount you are comfortable losing entirely, because there is always a chance you will lose it. Deposit only that amount. When it is gone, the session is over.
JazzCash and Easypaisa make it easy to deposit quickly on 10wan, which is convenient — but it also means you need to be more deliberate about setting limits before you start, not after you have already lost more than you intended. 10wan's deposit limits are the right tool for this: set your monthly PKR limit once, and the platform enforces it automatically from that point forward.
Never gamble on credit — meaning do not borrow money, take loans, or use overdraft facilities to fund a 10wan deposit. This is one of the clearest markers of a gambling problem, and 10wan actively discourages it. If you find yourself thinking about ways to access additional funds specifically to continue gambling, that is a strong signal to step away and use the cooling-off or self-exclusion tool immediately.
Withdrawing winnings regularly is also a healthy habit. When you win on 10wan, consider withdrawing a portion rather than immediately reinvesting everything back into the next session. Seeing actual PKR arrive in your JazzCash or bank account reinforces that gambling can produce real wins — but that those wins need to be managed just as carefully as losses.
Reaching out is a sign of strength, not weakness
Email [email protected] with the subject "Responsible Gaming Help". Our team responds confidentially in English during Pakistan Standard Time hours — typically within 24 hours.
If you are unsure whether you have a problem but feel stressed about gambling, activate a 7-day cooling-off period in your 10wan account settings. No judgment, no questions — just a clean break.
Whether it is a family member, a close friend, or a trusted person in your community — talking openly about gambling concerns is often the first and most important step toward managing them.
Responsible gaming is built into the core of 10wan — not bolted on as an afterthought. Every tool on this page is available right now in your account settings. Set your limits before your next session, not after. 18+ only — no exceptions.
Questions about responsible gaming tools? Email [email protected] | Review the Terms & Conditions and Privacy Policy for full platform rules. Pakistan Standard Time support hours. Responses within 24 hours.